Ever get stuck trying to solve something the same way over and over? No matter how hard you try it just doesn't work? In the immortal words of my grandmother, "every problem has a solution." If what you're doing isn't working, stop. It is time to rethink the solution in another format. This has happened to me twice recently. One issue involved a conflict with a business partner and one with my wife. The solution, as it turned out, was easy. The problem was not the message, but how it was delivered. Instead of face to face, I tried texting with the first person and e-mail with the second. Both issues have been fully resolved. All it really took was slowing down and rethinking the solution. This would make my grandmother happy because she used to say, "if something isn't working, try something else!"